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Warranty & Repairs

Each Rengetsu piece comes with a 6-month warranty covering faults in craftsmanship or materials. If such a fault appears within that time, we’ll repair your piece at no charge. You only cover the cost of sending it to us.

To request warranty service, email service@rengetsu.luxury with:

  • - A clear photo of the fault

  • - A brief description of the required repair

  • - Proof of purchase (receipt or bank statement)

 

Our repair team will review your request and guide you through the next steps.

REPAIRS BEYOND WARRANTY

A Rengetsu piece is built to endure, but life sometimes leaves its mark.
If your piece needs repair, send us:

  • - A clear photo of the damage or wear

  • - A brief description of the required repair

 

Email this to service@rengetsu.luxury. Our team will review your request and outline the repair process.